|Helpline region||Telephone number|
|Europe Service Desk (1p per minute from BT phone line)||+ 44 (0) 870 240 7252|
|Europe Service Desk (from outside UK)||+ 44 (0) 207 398 6868|
|North America Service Desk||+1 646 289 4700|
|North America Service Desk (Toll Free)||+1 877 238 9845|
|Asia Service Desk||+65 6590 9228|
You will be assigned a ticket reference and we will respond to you within the terms of your service level agreement.
If you have a non urgent support request you may email
Non contracted support
If you do not have a support contract you may initiate a support ticket with us by obtaining a onetime 4 hour support contract. The support and any subsequent associated charges are applicable at our standard regional engineering rates. Please note that we prioritise remediation to our contracted support customers and you may experience increased wait time when accessing non contracted support.
Always call our Service Desk if you have an issue. Contacting other Speakerbus staff may delay your ticket being created and prevent the full details of the issue being obtained. We drive all dispatching prioritisation and escalation from our ticketing system.