Verba’s voice recording receives full Speakerbus certification
Speakerbus, a leading provider of voice collaboration solutions for financial institutions, today announced that Verba Technologies is to join the Speakerbus global Technology Partner Programme as a certified partner. This is an important addition to the Programme’s set of compliance products as it helps clients to meet ever-growing regulatory requirements. Verba’s software has been developed to provide full plug-and-play connectivity to the Speakerbus iTurret dealerboard and its complete range of speakers. The combination of Speakerbus and Verba provides clients with voice recording capability across their entire voice technology, helping them to meet regulatory and compliance requirements for financial institutions.
Launched in 2009, the Speakerbus Partner Programme has proved to be highly effective in delivering fully integrated solutions for analytics, call logging and voice recording to financial institutions.
Charles Miscampbell, Product Director at Speakerbus, said, “Clients are giving a great deal of focus to regulatory compliance: having Verba as a partner extends our ability to enable clients to meet their regulatory obligations, such as those stipulated by Dodd-Frank and MiFID. The range of plug-and-play products available through our Partner Programme saves clients significant amounts of time and money, as we’ve already done the due diligence, testing and integration work.” He adds. “We moved quickly to add Verba to our partner list in response to client requests.”
Sam Daroczy, Director at Verba Technologies said, ”Our work with Speakerbus is of fundamental importance and is in line with our strategy to deliver the next generation trading room for the finance sector globally. With its latest product generation, Speakerbus is on the front-line of trading room solutions and together we can now provide a complete collaboration story, which goes well beyond voice-only technologies. Working with Speakerbus has been a great, effortless experience for our entire team, because of the company’s uncompromising expertise and focus.”
Verba’s suite of software solutions gives financial institutions a flexible call-recording tool, which helps them manage risk and meet increasingly complex compliance requirements. Additional benefits include improved quality and productivity in customer communications, through straightforward quality assurance and training processes supported by the Verba platform. Verba’s software receives collated voice call information from the Speakerbus dealerboard and speaker solutions through the Speakerbus Call Detail Service. The Service can aggregate up to 1,000 call information streams, and share them with up to 16 of the third-party applications offered through the Partner Programme.