Speakerbus, a specialist provider of voice collaboration solutions for mission critical communications needs, today adds VPI (Voice Print International) to its Certified Technology Partner Programme. VPI’s Empower software has been enhanced to interoperate with Speakerbus’ iTurret dealerboard and speaker portfolio, offering financial institutions and command and control sectors the tools for compliant voice recording.
Speakerbus’ multi-vendor approach to its Certified Technology Partnership Programme provides customers with the widest degree of choice in complementary solutions to integrate their Speakerbus portfolio of voice communications products to. VPI’s technologies and services enjoy two decades of reputation for high customer satisfaction, received especially from highly demanding organisations from financial and energy trading industries. VPI’s Empower software receives collated voice call information from the iTurret through Speakerbus’ iManager Call Detail Service, which concentrates and shares numerous call information streams. The combined technology securely integrates communication processes and recording – enhanced by the capture of expanded telephony data for improved searches and reports – to help trading floors more effectively comply with regulations, resolve disputes and manage quality.
Charles Miscampbell, Sales and Marketing Director at Speakerbus, stated, “In the ever expanding ecosystem of vendors operating in the unified communications technology space, formal certification of specific products as interoperable is key to ensuring customer satisfaction. In response to this market demand, we put best-of-breed 3rd party applications through a comprehensive and rigorous testing process, to ensure our customers benefit from a truly interoperable collaborative solution.”
“Our successful interoperability certification of the latest platforms underlines both organisations’ commitment to meeting the evolving needs of our customers,” said Hal Wendel, EVP of Sales and Marketing at VPI.
As an integral part of Speakerbus’ iManager voice collaboration platform, the iTurret dealerboard offers a comprehensive range of telephony and intercom capabilities. The iManager platform’s Service Oriented Architecture (SOA) facilitates interoperability with an ecosystem of technology vendors, including providers of unified communications, IP converged networking infrastructure, voice recording, call logging and billing software.