Consulting services dedicated to voice technology.
We offer independent technology consulting services to help you to leverage your voice communications infrastructure, optimise efficiency and lower costs.
We employ a structured approach to integration which includes scoping and estimating, requirements gathering, development, testing, implementation and long-term solution management.
To keep the iSeries solutions operating efficiently and enable faster deployment, we offer:
- Voice communication architecture assessment
- Integration with 3rd party applications such as unified communications (UC) and voice recording (VR) analytics platforms
- Managing transitions from end-of-life systems (EOL)
- Customer Relationship Management (CRM) systems
- Business continuity and resiliency planning
- Managing transition from legacy to IP infrastructure