Compatible Call Management and Voice Recording from CTI Group.
CTI Group has certified Proteus® Trader, their call management solution specifically designed for the financial industry and SmartRecord®, their voice recording solution with Speakerbus' iManager® platform.
CTI Group is a leading international provider of enterprise communications management software and services.
CTI Group’s continued collaboration with Speakerbus delivers a feature rich tool set that is second to none. Proteus Trader and SmartRecord are deployed to ensure that Telecoms, IT and Compliance Managers have the ability, via a single web based application to measure and monitor, and pro-actively report on the voice traffic across all of their trading floors.
Proteus® Trader is a call management solution specifically designed for the financial industry.
SmartRecord® is an award winning carrier class call recording solutions.
When deploying iTurret with CTI Group’s solutions, users benefit from:
- Fast and accurate Private Wire inventory reports
- Ad-hoc or automated Fixed Line inventory reports
- Mobile (cell phone) traffic analysis and reporting
- Simplified cost allocation to departments, teams and cost centres
- Back Office and other PBX’s usage and cost allocation
- Trending and analytics of voice activity
- Alerting to exception events
- Voice recording capture and playback
- Fully automated real-time voice analytics
The collaboration between CTI Group and Speakerbus, allows users who benefit from Speakerbus’s proven expertise in multi-party voice solutions, to also benefit from CTI Group’s 25 years of expertise in call reporting and call recording.