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Compatible Call Management and Voice Recording from CTI Group.

CTI Group has certified Proteus® Trader, their call management solution specifically designed for the financial industry and SmartRecord®, their voice recording solution with Speakerbus' iManager® platform.

CTI Group is a leading international provider of enterprise communications management software and services.

CTI Group’s continued collaboration with Speakerbus delivers a feature rich tool set that is second to none. Proteus Trader and SmartRecord are deployed to ensure that Telecoms, IT and Compliance Managers have the ability, via a single web based application to measure and monitor, and pro-actively report on the voice traffic across all of their trading floors.

Proteus® Trader is a call management solution specifically designed for the financial industry.

SmartRecord® is an award winning carrier class call recording solutions.

When deploying iTurret with CTI Group’s solutions, users benefit from:

  • Fast and accurate Private Wire inventory reports
  • Ad-hoc or automated Fixed Line inventory reports
  • Mobile (cell phone) traffic analysis and reporting
  • Simplified cost allocation to departments, teams and cost centres
  • Back Office and other PBX’s usage and cost allocation
  • Trending and analytics of voice activity
  • Alerting to exception events
  • Voice recording capture and playback
  • Fully automated real-time voice analytics

The collaboration between CTI Group and Speakerbus, allows users who benefit from Speakerbus’s proven expertise in multi-party voice solutions, to also benefit from CTI Group’s 25 years of expertise in call reporting and call recording.

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